Shipping Method
Shipping Policy:
- We do Free Shipping for all orders worldwide.
- We ship your order by DHL,UPS or FedEx.
- If your shipping address is P.O Box or APO/FPO address, we can ship your item by Post Office. But it takes longer time to reach you,about 15-30 business days, so we suggest to leave your physical address in your order.
- Regarding potential delivery delay due to the impact of COVID -19.
Custom Taxes:
We ship all items marked as ‘synthetic hair’ for Europe addresses, and we also write a lower value on the invoice to avoid tax/duty. If you were charged tax by your local Custom, we would like to help you to go through the Customs. But the tax will be paid by the buyer.
Processing Time:
- Stock item will be sent within 48 hours after payment.
- Custom Order for Lace Wigs. Processing Time: 3-10 working days
APPROXIMATE DELIVERY TIME
UNITED STATES | CANADA | EUROPE | AUSTRALIA | AFRICA | OTHERS |
2-5 | 3-6 | 4-7 | 4-7 | 5-10 | 7-15 |
business days | business days | business days | business days | business days | business days |
We’ll email you the custom order number and estimated delivery time after receiving your order. After the hair is ready, we’ll send you another email with tracking number.
Can I change the delivery address of my package?
Yes, you can. However if the package has left the factory, the additional fees may apply which should be born by buyer.
How to track my order?
- Tracking number will be sent via email once the order has been arranged or shipped. So please leave us valid email address.
- We share a strategic cooperation relationship with the world’s popular express company DHL & FedEx. You can track your package on the website as below:
TNT: www.TNT.com
DHL: www.DHL.com
UPS: www.UPS.com
FedEx: www.FEDEX.com
Our email address is: server@kisslovehair.com